EPMCOMM connects global companies to simplify e-commerce shipments delivery

ABOUT US

The e-Commerce market is growing. All over the world, more and more companies are choosing to sell online.

EPMCOMM offers an efficient and flexible service, connecting global companies to destination markets through qualified and reliable shipment management services.

Thanks to an innovative procedure, EPMCOMM simplifies operations for both traders and buyers, with easy access to advanced digital processes.

Specialised in shipping from overseas and China, EPMCOMM provides a comprehensive and value added service for online business operators.

TRACKING



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SERVICES

International Service

Our international express shipping service makes it easy and convenient to transport goods around the world.

By working closely with top international partners, we manage all stages of the process, from shipment setup to delivery.

We provide customers having  business relationships in China with the convenience and security of having a single point of contact to handle all phases of shipments from China.

Learn more about our dedicated service for international shipments from China.

Customs Clearance

Thanks to our innovative and high-performance systems, we significantly reduce the costs and time required to move goods through customs. We offer economical and secure worldwide shipments, with a simplified system of customs operations management favorable to both importing and exporting companies, in compliance with current regulations, with the same simplified procedure both at Fiumicino airport (FCO) and at Malpensa airport (MXP).

The use of technology allows us to streamline bureaucratic procedures, thus reducing costs and risks of transportation, and guaranteeing certainty of customs costs, providing automated export monitoring and customs clearance in simplified and domiciled procedure.

With EPMCOMM it is possible to clear goods simply and straightforwardly. We take care of the whole customs procedure, we provide customs warehousing and advance charges (IOSS or not IOSS system) thanks to AEO certification. We carry out telematic customs clearance for import/export.

Our dedicated service for goods coming from China includes import to Italy through nationalization of products in EEC countries. EPMCOMM offers the direct customs clearance of products to Italy, simplifying the entire import process. China represents the main non-EU country for imports to Italy.

Domestic Service

Our system for national shipping, suitable for operators of all sizes, is very easy to implement and use.

We handle various types of goods, offering customized services for e-commerce and commercial activities.

We use innovative services such as locker delivery and geolocation to monitor the real-time location of goods. We cover shipping and delivery all over the country, including islands.

Customer Service

Each customer is assigned a dedicated account manager who will be their single point of contact throughout the entire shipping process. This ensures that our customers have a direct line of communication and can easily reach out to their account manager with any questions or concerns.

We believe in transparency and keeping our customers informed throughout the shipping process. Our account managers will proactively communicate with customers to update them on shipment status, provide tracking information, and address any issues that may arise.

We understand that every customer has unique shipping needs. Our customer service team is trained to listen to our customers' specific requirements and provide tailored solutions to meet their needs.

We ensures that our customers receive the best possible service and we're always striving to improve.

CONTACTS

Legal office: Colleferro, Rome, Italy 

Via Fontana dell’Oste 29/A, I-00034

VAT Number 1752415100